Effective Date: 20th April 2026
NewEra Hospitals (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your details through our forms, advertisements, or other communication channels.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full Name
Phone Number
Email Address
City / Location
Health-related enquiry details (if voluntarily provided)
b. Technical Information
IP address
Browser type
Device information
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use the information you provide to:
Respond to your enquiries and requests
Contact you via call, SMS, email, or WhatsApp
Provide information about our hospital services
Assist with insurance, appointments, or treatment queries
Improve our services and patient experience
Run and optimize marketing campaigns (including Meta Ads)
3. Sharing of Information
We respect your privacy and do not sell your personal data.
Your information may be shared only in the following cases:
With authorized hospital staff for patient care and coordination
With service providers (such as CRM, communication tools) for operational purposes
When required by law or legal authorities
All third parties are required to maintain confidentiality and data security.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, and we encourage users to share information responsibly.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve marketing performance
You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for communication at any time
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website or ads may contain links to third-party platforms (such as Facebook, Instagram, or insurance partners). We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
NewEra Hospitals, Vashi, Navi Mumbai
📧 Email: info@newerahospitalvashi.com
📞 Phone: 091729 70111
🔷 Optional Footer Line (Recommended)
By using our website or submitting your information, you agree to the terms of this Privacy Policy.